Privacy Policy

1. Introduction

Wivo Legal Tech Ltd ("we", "our", or "us") is committed to protecting your privacy and ensuring that your personal data is handled in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Data Controller: Wivo Legal Tech Ltd, registered in England and Wales with Companies House.

2. Information We Collect

2.1 Personal Data You Provide

• Name and contact details (email address, telephone number)
• Company or law firm name
• Information contained in correspondence you send to us
• Details provided when you subscribe to our newsletter or attend our events

2.2 Automatically Collected Data

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our website
• Referring website addresses
• Cookies and similar tracking technologies (see our Cookie Policy)

3. Legal Basis for Processing

Under the UK GDPR, we process your personal data on the following legal bases:

• Consent: Where you have given clear consent for us to process your personal data for specific purposes.
• Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Legal Obligation: Where processing is necessary for compliance with a legal obligation.
• Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party, provided your interests and fundamental rights do not override those interests.

4. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our services
• To respond to your enquiries and provide customer support
• To send you marketing communications (where you have opted in)
• To improve and personalise your experience on our website
• To analyse usage patterns and improve our services
• To comply with legal obligations and protect our legal rights

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal data to third parties. We may share your data with:

• Service Providers: Third parties who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep your data confidential.
• Legal Requirements: When required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

6. International Data Transfers

If we transfer your personal data outside the UK, we will ensure appropriate safeguards are in place in accordance with UK GDPR requirements. This may include using Standard Contractual Clauses approved by the UK Information Commissioner's Office (ICO) or transferring data to countries with an adequacy decision.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. The specific retention period depends on the nature of the data and the purposes for which it is processed.

8. Your Rights Under UK GDPR

Under the UK GDPR, you have the following rights:

• Right of Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data in certain circumstances.
• Right to Restrict Processing: Request limitation of processing in certain circumstances.
• Right to Data Portability: Request transfer of your data to another organisation.
• Right to Object: Object to processing based on legitimate interests or for direct marketing.
• Rights Related to Automated Decision-Making: Not be subject to solely automated decisions that significantly affect you.

To exercise any of these rights, please contact us using the details below.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the Internet or electronic storage is 100% secure.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Complaints

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection issues. Visit ico.org.uk for more information.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: